Privacy Policy

At Coitonic Outfits Pvt. Ltd. (coitonic.com), we respect the trust you place in us. We are committed to protecting the information you share with us and maintaining the highest standards of security and privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Throughout this policy:

  • “Website” refers to coitonic.com
  • “You” refers to any person accessing or using our website or services

1. Information We Collect

a. Non-Personal Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type and operating system
  • Date and time of access
  • Pages visited and files downloaded
  • Referring website (if any)

This data does not personally identify you and is used to improve our website performance.

b. Cookies

We use cookies to:

  • Enhance user experience
  • Avoid repeated login requests
  • Analyze website usage

Cookies do not give us access to your device or personal data beyond what you choose to share. You can disable cookies in your browser settings, but some features may not function properly.

c. Personal Information

When you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via payment gateways)

We may also collect information from:

  • Forms
  • Customer support interactions
  • Blogs, chats, or forums

2. Use of Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our products and services
  • Personalize your experience
  • Send updates, offers, and marketing (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

We do not sell or trade your personal information to third parties.

3. Sharing of Information

We may share your information only when necessary:

  • With service providers (logistics, payment gateways, hosting, etc.)
  • For fraud prevention and security
  • When required by law or legal processes

These third parties only access information needed to perform their services.

4. Use of Services

Providing personal information is voluntary. However:

  • Some services require mandatory details (e.g., placing an order)
  • Without required information, certain services may not be available

5. Data Security

We implement strong security measures to protect your data:

  • Secure servers and monitoring systems
  • SSL encryption for transactions
  • Password-protected accounts

However, no system is 100% secure, and we are not liable for unauthorized access beyond our control.

6. Public Platforms Warning

Information shared in public areas (e.g., blogs, forums):

  • Is not confidential
  • Can be accessed by others

Please be cautious when sharing personal data publicly.

7. Third-Party Services

We may use third-party providers for:

  • Website hosting
  • Payment processing
  • Email/SMS communication
  • Analytics

Their privacy policies may differ from ours, and we are not responsible for their practices.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 support@coitonic.com

9. Marketing Communication

With your consent, we may send:

  • Promotional emails
  • Product updates
  • Offers

You can unsubscribe anytime via email or by contacting us.

10. Business Transfers

If our business is sold or merged, your data may be transferred as part of the business assets.

11. Grievance Redressal

For any complaints or concerns, contact us at:
📧 support@coitonic.com

We are committed to resolving issues promptly.

12. Policy Updates

We may update this Privacy Policy from time to time.

  • Updates will be posted on this page
  • Continued use of the website means acceptance of the updated policy

13. Contact Us

For any questions regarding this Privacy Policy:
📧 support@coitonic.com